McDonalds Stories

1.23.2002

well i’ve been back to work for a few weeks over break. we have our store manager, mentioned below. i guess she’s doing alright. then we have a new 1st assistant manager, who came from some other store. she is just like Penny, the 3rd store manager i worked under. she sounds like penny, she uses the same catch phrases as penny, she has a short temper so she’ll get loud like penny, but she’s not as mean as penny was. so it’s cool.
well monday, one of the assistant managers slapped me. she slapped my arm, so hard, she left a hand print, and it hurt so bad. i’ve never been hit before in my life. and it was all over this green sticker she thought I put on her, which i didn’t. so me and store manager were making sandwiches, and assistant manager came over and just hit me. so i go, what the fuck! and store manager is like, what the fuck was that for? and so manager starts saying something about the sticker as she’s shoving me into the cabinet. so i’m like STOP IT! well i was almost crying BECAUSE IT HURT SO BAD! and so then she looked at my arm and saw the huge hand print, and was appologizing and stuff. well she got in a car accident today… karma anybody?

as far as customers go, i don’t usually work up front. so i haven’t had much experience with any funny/bad customers. i don’t know what happened to them all. but i discovered today that the new 1st assistant manager hates the same old people customers that i do hahaha. hot tea guy, and the bagel ladies to name a few….oh and the messed up deluxe breakfast guy..

 

 

McDonalds Stories

6.11.2002

i got this from a friend
There is a certain knack to ordering at McDonalds in the United States that
must be mastered if you intend to eat what you have asked for.

The Carry-Out Order:

The key here is to always keep your eye on the cashier. They have a sort of
game they play where they order you things you didn’t ask for and then when
you complain, they will show you exactly where those items are on the
receipt. You must learn the keypad they use to place your order with, so you
can know if they are trying to slip you a
McSomething-Noone-In-Their-Right-Mind-Orders.

The Drive-Thru Order:

This technique is much more advanced as you aren’t actually able to see the
person entering the order, and you rarely get the receipt. Don’t worry about
what you say the first time they ask you for your order as they will repeat
back something completely random to you. If you are insanely lucky, what
they read back to you will be what you had wanted to order in the first
place and you can go on your merry way, but this never happens. You must
state your menu items one at a time, very loudly and clearly, and be
prepared to repeat them as many times as it takes for recognition from
inside. Once you are satisfied with your order they will tell you to pull to
the first or second window to pay. Some restaurants call the first window
“Two” and the second window “One” so sorting out exactly which window you
are supposed to stop at can be a bit of a riddle, but don’t worry, just try
to do whatever the car in front of you has done. Once you have received your
bag(s) of food make certain to look in those bags to check for every item. I
have been fooled more than once by a bag that looks “full enough” only to
realize that the sandwich is not there, it is just a pile of napkins.

General Advice:

Sometimes it will be more fruitful to just apply to work for the McDonalds
you would like to eat at. They will hire you immediately and many locations
pay upwards of $7 per hour. If you time it right, you could take a nice
short lunch break and make your own food, get the employee discount, quit,
and have a few dollars left over.
posted by sara 6/11/2002 07:22:29 PM

1.23.2002

well i’ve been back to work for a few weeks over break. we have our store manager, mentioned below. i guess she’s doing alright. then we have a new 1st assistant manager, who came from some other store. she is just like Penny, the 3rd store manager i worked under. she sounds like penny, she uses the same catch phrases as penny, she has a short temper so she’ll get loud like penny, but she’s not as mean as penny was. so it’s cool.
well monday, one of the assistant managers slapped me. she slapped my arm, so hard, she left a hand print, and it hurt so bad. i’ve never been hit before in my life. and it was all over this green sticker she thought I put on her, which i didn’t. so me and store manager were making sandwiches, and assistant manager came over and just hit me. so i go, what the fuck! and store manager is like, what the fuck was that for? and so manager starts saying something about the sticker as she’s shoving me into the cabinet. so i’m like STOP IT! well i was almost crying BECAUSE IT HURT SO BAD! and so then she looked at my arm and saw the huge hand print, and was appologizing and stuff. well she got in a car accident today… karma anybody?

as far as customers go, i don’t usually work up front. so i haven’t had much experience with any funny/bad customers. i don’t know what happened to them all. but i discovered today that the new 1st assistant manager hates the same old people customers that i do hahaha. hot tea guy, and the bagel ladies to name a few….oh and the messed up deluxe breakfast guy..
posted by sara 1/23/2002 10:07:45 PM

11.1.2001

IT’S A MCCRISIS!!!!!!!
Our really wonderful store manager, who was the best one I’ve worked for in my 5 years at my store HAS BEEN TRANSFERED! Our not so wonderful 1st assistant is now our store manager. Besides the fact that I HATE HER! she’s a FREAKING HIGH SCHOOL DROP OUT!!!!! She CANNOT run the store by herself, NO WAY! Our store is going to completely fall apart. There is NO WAY she’s going to be able to keep it store the way it was with our last store manager. She’s NEVER on time…and i’m not talking 5/10 minutes late, i’m talking HOURS sometimes… not showing up for opening shifts, etc…WHO COULD POSSIBLY THINK IT WAS A GOOD IDEA TO GIVE HER AN ENTIRE STORE! I can’t even put into words how much of a bad idea this is….

But on a lighter note, Amanda and I are currently running a “let’s get Bono from U2 in our drive thru” campaign… the planning is coming along nicely, although this change in store managers throws a wrench into it all….
posted by sara 11/1/2001 10:01:24 AM

9.29.2001

fat smelly man (john popper) has been spotted! my mom decided to call me this morning with “important news”…she saw him walking through Ames parking lot (where my McD’s is)…thought i needed to know that he isn’t in a home anymore, or never was to begin with…Amanda also spotted him today.
and my friend Eric found an mp3 of the McDonald’s Menu Song…. “big mac mcdlt a quarter pounder with some cheese…”…it’s funny. maybe i’ll post it, we’ll see.
posted by sara 9/29/2001 12:59:16 AM

8.17.2001

well today was my last day at my store for the summer. i’ll be back in january to make some more money between semesters, since all of it’s going to go to books, grad school shit and groceries. oh and gasoline.
it was this girl’s birthday tomorrow at work, and her friend brought me and her a cake. half chocolate, half vanilla.. and everyone signed a going away card for me. it was very nice of them.

this summer was surprisingly lacking in the moronic customers department. it was really windy today, and one of the decorative flags on the roof was blown off and landed on a car in drive through. not just the flag, but the entire metal rigging it was attached to. yeah, could have killed someone probably. her car is scratched to the metal, but apparantly not all that bad.

so as a final entry until who knows when, a few updates.

unbelieveably smelly guy, aka john popper, no longer comes into the store. we thought he died, but found out he was put into a home because he cant take care of himself. he was too fat and had no energy to clean himself or take care of himself. the only thing he did was walk to mcdonalds for his coffee and walk home. ok, now maybe it’s just me, but if a person doesn’t have enough energy to even clean themselves, how do they have enough energy to WALK to a restaurant. He doesn’t exactly live close to the store either. how about you dont walk to the store, to get ur damn coffee and steal all our creamers, and just take a shower. but whatever, he’s in a home now, and we don’t have to deal with him.

the thalidomide victim also doesn’t come in anymore and i don’t know why. kinda makes me sad, because he was finally more open about letting me see his hand. he usually always hid it but he started to let it be more viewable when i was getting his coffee and stuff in the morning. i cant remember when he stopped coming, but it’s been a while. he didnt seem really sick or anything. no one else really knew him though, so i dont know where we could get info about him from.

the AC is not going to be fixed this year at work, because they need to replace the entire unit, or some bullshit. apparantly Burt doesn’t want to pay for it.

i think that’s it, i will post if i remember anything else, but until next time, enjoy what is on the site
posted by sara 8/17/2001 03:27:15 PM

8.1.2001

One of the more exciting days in my 5 years today…It was really hot, which was no surprise because our AC is still not fixed. My best friend’s sister works at my store, and was in grill. she has asthma. Today she almost died.

I guess she was having problems breathing so she went to sit down. Then someone went back in the crew room and found her laying on the chairs, throat all swollen, not really breathing, eyes rolled back in head. So everyone freaks out. Both managers and 3 crew people go into the crew room to help her. Then one manager comes out to call 911 because she can’t breathe, tells me to go back in there to see if shes ok, like I could do something to help…right.

Meanwhile we’re totally slammed. We had cars wrapped around the building to begin with, now the entire grill team left except 1 girl, who’s trying to do meat and orders. 1 person, maybe 2, remained on counter, and me in front booth. So obviously, that leaves me stuck taking care of everything up there, manager duty wise… fixing registers, entering codes, not to mention going in grill to make my own food so i can hand it out the window. I was mad…

Dont think that i’m cruel because I was pissed off everyone left to take care of the girl…I know her, like i said, shes my best friends sister. I was mad because there was no reason 5 people needed to go back there to help, when there was nothing they could do except wait for the paramedics to show up. I can understand 2 people maybe… a manager and a crew person, but really… 5 people hovering around a girl who can’t breathe… brilliant idea.

So her family came right after the paramedics did. Everything was fine. Rumor has it if we hadn’t called when we did she would have died, but I don’t know about that. They took her to the hospital and everything. Will find out more from sister later. But she’ll be fine.

It was pure chaos…the 1 girl who stayed in grill said that we really need to practice stuff like that, because really, it could have been handled much better.

McDonalds Stories

June 23, 1999 – Here are a few things for you from the last beanie baby promotion…. People lined up in drive thru starting at 4 AM (we open at 6) for the stupid International Bear toys. At my store, if a car has been sitting on the speaker for a long time I guess it turns off, because I couldn’t use the headset to talk to the car, so he had to pull to my window. So I asked him what he wanted and he ordered 2 things and wanted 10 bears. I told him we had a limit of 5 bears per order, and he started aruging with me about how he had bought 10 bears last week, and I said no you can only buy 5 those are the rules. So he goes, well I’m not moving until you sell me 10. So I said, fine that you can talk to my manager. I got my manager and she told him, and he wouldn’t listen. So our supervisor (who was in our store that day because we had Full Field) came and talked to him. And he was still arguing about it, but then finally he just bought 5 and left. haha….there was  another crazy beanie lady who claimed we shorted her 3 toys in her happy meals, and that she wanted to come in and get 3. So we said, fine, since you should have gotten toys 1, 2 and 3 you can come in and get the same ones. But no she wanted to get 4, 5 and 6. And we told her no, she paid for 1, 2 and 3 she could only get those. So she said fine and was going to come in. She called again 2 mins later and asked AGAIN why she couldnt get the next 3. And we told her, the rules said you can only get what you paid for…she was all like, but Idon’t understand. So finally after talking to my store manager 3 times, one of the assistants started answering her calls about why she couldnt get 4, 5 and 6. So she talked to the assistant twice, and then I answered the phone and talked to her 4 more times. EACH TIME SHE ASKED THE SAME THING and each time her story changed a little more. This time she told me that she had 1, 2 and 3 and wanted to trade them in for 4, 5 and 6. And I go, I thought you didn’t get the toys in your happy meal. And she stuttered and was like, yeah, I didn’t get them. My sister in law gave them to me AHAHHAHA what a loser .

This is a cute story. One of our workers was abandoned by his parents when he was 3 or 4, and he hadn’t seen them in 16 years. Well his biological father called during the morning, and then came to pick him up after his shift. He went out in to the parking lot to meet his real father for the first time in 16 years, they shook hands and everything.. awww it was sooo cute me and my manager were staring at them out the drive thru window, and it was soo nice!! awww


Spring 1997 -BEANIE BABY MANIA….You don’t even know what a mad house you crazy beanie people created at McDonalds. The phone was ringing off the hook, and we began answering the phone, “BlahBlah Drive McDonalds, we have such and such beanie baby for the next 10 minutes.” and eventually we had to say, “BlahBlah Drive McDonalds, we have NO more Beanies left.” It was a total crazy scene. Everyone employed at my McD’s was working that week of hell. If you went to a McDonalds during that week you would know what a crazy place it was. You could expect to stand in a line outside the door for at least an hour at some points in the day. When we sold our last Beanie, people actually got in fights. Of course, people were getting mad at the wait (hey you try working in a fast food restaurant with moron customers, it’s alot harder than you think) and people were getting mad that there were no napkins left out in lobby. Well SORRY I had other customers to attend to, you’re not the only McCustomer in the world, get a grip. Anyway, I guess the story was, this guy had waited for like a half hour in drive thru or SOMETHING, I never quite understood what he said about that part, and his order was totally wrong or something, and he had come in, and had to wait in line again until we could fix it, and then it was wrong again. He said we were rude or something, and our manager was just standing there listening to him complain. He asked her if that was the way they trained their crew people, to be mean and rude and stuff, and she didn’t know what to say, she just said no, they aren’t supposed to act like that, but we had been under extreme pressure and we were so busy we couldn’t handle it, and if we had been rude we were truely sorry. Well he kept complaining about our service and then he THREW his bag of food at our manager. It hit our ice cream machine and flew all over. By that time it had slowed down a little bit, and there was a lady standing at the counter with her daughter. She started yelling at the man, and telling him to grow up and be a bit more  mature. When he threw the food at our manager she yelled at him, “Yeah that was mature.” and she covered her daughters ears, and told her never to act like that bad man. It was SO funny, but we were quite upset. Our manager ran back crying, I almost started crying from that dumb man, and the fact that it had been an awful busy crappy beanie filled moron customer day. One lady tried to give me a $2.00 tip and I had to refuse, we aren’t allowed to accept tips. She was like, ” but you are doing such a great job, come on take it.” I didn’t take it.

McDonalds stories

Stories from my old McDonald’s Stories Blog

 

October 3, 2000 – Apparently one of the stores in my area got robbed last night with a hand grenade. The moronic part of it, is that the robber crashed his car in the parking lot when he was trying to get away, and so he got caught. haha


August 23, 2000 – The Coca Cola secret shop lady came into work today. I had jumped on counter to clear out the customers, and was about to go back and get stock when I decided to take her order. I like to do a good job on counter, whenever I’m there (which isn’t often) cuz it makes the other 2 retarded counter people we have look even worse. So I smiled at the lady, took her value meal order, and asked if she wanted it large or supersized. So I get the order together, and she’s like, “Sara, great job. I’m from Coca Cola, and because you smiled at me right off the bat, and asked for supersizing you guys win a bunch of stuff.” haha. She took my name, and everyone who was there got pins, and these duffel bag things. And lucky me, I got this cardboard gold medal to wear around my neck (which my manager is making me wear tomorrow for our owner/operator review). Last year the person who asked for supersizing during the secret shop got money. I didn’t get any money :P. She took my last name though, so maybe I’ll get something sent to the store.


August 18, 2000 (from Amanda) – Old McFaithful…a girl was doing dishes Friday night and the sprayer kinda fell off..like the whole thing right off the faucet. It was shooting super hot water straight up to the ceiling for like a half hour. Me, a manager, and another person were drenched from trying to stop it. We tried all the shut off valves but none of them worked. Finally when Service Tech showed up we learned you need to turn off 2 valves or something. We ended up tying two aprons around the hole to kinda stop the water. The crew room was flooded….took forever to mop up. I risked my life and my non-waterproof mascara to kick all the drains out cuz the girl was too busy flipping out to realize they were all stopped up.


August 17, 2000 – We got a new coffee brewing machine, because we’re having an Owner/Operator review next week. Our old coffee brewer was a piece of crap. With the old one we had to brew a pot of water for hot tea, and with the new one, there is a hot water spout that actually works. The water is extremely hot. There is a man who comes in every day and orders a Senior Citizen hot tea. He asks for it to be microwaved so it’s burning hot. I always thought this was odd, even with the old way of having a pot, because it’s the same temperature as the coffee, HOT! But we’d microwave it for him. Today he ordered his tea, and I did not microwave it. I told him we have a new water spout and that it’s so hot, he doesn’t need it microwaved. He went on about well I’m drinking it, I’m paying for it. And I said, trust me, it’s very hot. But he was bitching so I microwaved it (for a minute, most of the water boiled out. I hope he burned his entire mouth with it). Apparently, while I was microwaving his stupid water, he asked another counter person why we always have such smart asses here. Meanwhile, my store manager (the 4th one I’ve worked under, but finally a good one) was telling me about how the guy is always such a prick. When I told him how long I microwaved the water for, and how the man called me a smart ass, my manager laughed so hard. The man later came for a refill and didn’t ask for it microwaved. He said he was going to “Try the new water”. Whatever. A few weeks ago, I took this same man’s order. He orders an english muffin and his tea. Well I swear he said egg mcmuffin, and tea, so that’s what I rang up, and it was 2.81. He said it was wrong, it should be 1.81. So I told him what I had, and he said no,  I want a plain muffin. So I changed it, I never took the money, and never over charged him.  He said, I must not have been working there long if I didn’t know his order. I told him I’ve been working there for 4 years. Later that morning, I overheard him bitching to one of our other employees about how some girl charged him 2.81 for his breakfast (which I DID NOT!) Just because you’re old doesn’t mean you have the right to complain about everything. I did nothing wrong. This leads me on another tangent, to the 2 old women who come in every day and order some kind of bagel sandwich. It must be lightly toasted (or else they can’t chew it) and cut in half (so they can share). I’m usually on break when they are in lobby eating, and they always sit near me. Every day I overhear the one woman complaining about the hardness of the bagel, or the taste of the coffee. If you don’t like it, why the hell do you keep coming back every day. Go to Burger King or Duncan Donuts. Duncan has bagel sandwiches too! This leads me to the lady who called this morning and complained on the phone to our opening keyholder for 15 minutes. She ranted about the attitude of our employees, and how yesterday she only got 1 butter with her hotcakes (even though it’s policy to only give out 1 butter, and the person who did it was our store manager), and how the hotcakes are always hard (they are not, I eat them every day) , and how she never gets her free water (even though she never asks for it) and how she doesn’t have time to sit on the phone and complain about it. WELL THEN DON’T! Don’t call and complain, don’t come every morning for hotcakes, ask for more butter if you want it, and ask for the damn water.


August, 2000 – a lady came in and wanted the Drive Thru club special hamburgers for 49 cents. She said she wanted 4 hamburgers and 3 plain hamburgers. That would be a total of 7 hamburgers. Well she got to the window, and confusion insued because she apparently couldn’t add 4 plus 3.


April 8, 1998 (but it happens everyday)- I love it when people order a “cheeseburger plain, with only catsup and mustard”…well duh, if you want catsup and mustard on it, it isn’t plain is it??


March 29, 1998-When the weather turns nice, does that mean that customers can be more retarded than usual? No, I wouldn’t think so. But everyone else does. It is finally nice weather, and so we were MAD busy, and we weren’t expecting it to be. So of course, I was in back drive thru, I am always in back drive thru. A person pulls up to the speaker, and I asked them to take their order, and I SWEAR they said something about a coke. So I asked, ” I’m sorry, you said a coke, what size?” and they said ” I didn’t say anything”. So I said,” I’m sorry, I thought you said something, what would you like?”. And they said, ” I didn’t say anything I just pulled up to the speaker.” very rudely. Then they took forever to order. So she gets to my window, and is glaring at me, and is really rude, and she said, “Does the receipt come out here or up there.” really snotty. bitch… Ok then, this I didn’t even know happened until I went on break. But someone came through, and I took their order, REPEATED it to them, and they paid. Then, so they told me, she got to the next window, and I had charged her for 2 chocolate milk shakes and she wanted 3, so she started to have a fit. She said, ” You better tell that girl back there to clean her god damn ears out. You god damn people can’t do a god damn thing right.” So then we had to pull her, because we were waiting on something or another. So she came in, and started yelling at my manager, that “we can’t do a friggen thing right in this damn place,” and that we would be hearing from her again “because I’m gonna right a god damn letter to everyone in this god damn company.” God…get a grip.

Then my manager was telling me about these customers she had, asking about the Monopoly® game, which is being played right now. They asked her if she knew which tickets were the winning ones. YEAH RIGHT, if we knew, wouldn’t we keep them for ourselves?? Besides how would we know anyway? Then someone else called on the phone, asking for the number of the main office, because we were playing Monopoly® wrong!!!


March 13, 1998-Some people have NEVER came through Drive thru before. Well that is how it seems. This man came through drive thru, and ordered, then he asked if we have any kind of drink that is Diet and Decaffinated.. um.. NO hello?!? How many restaurants have that? NONE ok, so stupid question. Then he said, ok since you don’t have anything like that I’m gonna change my whole order around. So we took everything off his order, and started over again. Then he ended up reordering half that he had taken off, and he make this big whole ordeal about it. God has he never been through drive thru before? He was holding up the whole freaking line. Then people yell at us for it taking a long time, and in reality it was the moron customer ahead of him. Then he gets to my window, and it turns out he’s a “regular” someone I recognize as coming alot. What a moron.


February 18, 1998-Satan. Satan came through drive thru. Yes he did. This man came through, and he looked just like you would think Satan looked. It was so scary. Then that girl from Melrose place who got fired because she was pregnant came through. No not really, but this woman who looked like her did. Then a woman who looked like a teacher at my school came through. So we started a game, name that drive thru person. It was alot of fun. We ended up having a guy who looked like my neighbor, and a guy who looked like James Hetfield of Metallica come through!


February 15, 1998-I’m incompetent. Yep that’s right, yours truly, who just got a PROMOTION to shift supervisor at my McD’s is an incompetent worker. I was in front drive thru, Sunday morning, with a sale on Sausage McMuffins with egg. Eggs take about 4 minutes to cook. We get thousands of orders at once, and in drive thru when you are waiting on food, you tell the car to go park and we’ll bring out their food. Well I had to pull at least 10 cars, because they were all waiting on some kind of Sausage Mc Muffin sandwich. Ok well then they all decide to come in at once, and start yelling at me, and telling me that I am incompetent. It is not my fault we didn’t have any eggs cooked, and when you order 10 Sausage Mc Muffins, you have to expect to wait. But could I be mean and actually tell them what was going on? NO I had to be nice and say ” I’m very sorry, there is nothing I can do. Thank you for waiting.” Great, but I was being called incompetent and being yelled at by 20 customers at the same time. NICE that is how I want to start my day, on the verge of tears. During this big commotion, some old man comes through drive thru and orders some stupid meal, some sandwich or something, and he asks, ” Is there a fork in the bag?” and I said, “No, let me get you one.” quite politely. I get him the fork and he says, ” You people can never get anything right.” HELLO but how many people eat sandwiches with FORKS? HOW THE HELL WAS I SUPPOSED TO KNOW?!?! idiots.


February 8, 1998-Stupid customer #1.-A man came through the Drive Thru, it was 6:00 PM. He ordered a Sausage McMuffin with Egg. We said, “I’m sorry sir, but we stopped serving breakfast at 11:00AM.” He replied,  “But its 6 oclock!” UMOK whatever man, what have YOU been smoking? Stupid customer #2.-Ok its quarter to 7 on a Sunday night in February, how many customers do you think we are going to get? Right, barely any… well….Not always.  We were not prepared for a sudden rush to hit near 7 pm, so we of course, were down major Big Macs, I was down about 15 at one point, just on counter, and Drive Thru was down 25 at one point. So this mad crazy lady was in drive thru, and she had been waiting for a minute, a measly minute. Now when it is a Sunday night almost 7 in February and we get no customers, when we DO get customers they have to wait to get fresh food. You can expect to wait at least 5 minutes if you have a big order, in drive thru in the winter. So this lady is waiting for a minute when she starts to lay on her horn BEEEEEEEEEPBEEEEEEEEEEPBEEPBEEPBEEEEEEEEEEEEP ( you get the idea) non stop BEEEEEEping…it was mad crazy. So I had a lobby full of people and I was the only counter person, drive thru was backed up, and our manager was in grill trying to make dumb Big Macs for us. This lady is BEEEEEEPing her brains out. There was a lady at the first window, who then stuck her head out the window and started screaming at the crazy woman, “SHUT UP AND WAIT YOUR F***IN TURN B***H.” It was a pure mad scene. Our manager was getting extremely mad at the annoying beeping in drive thru, so she told our back booth worker to refuse to server her. So when she got to his window he said, “I’m sorry m’am we cant serve you.” She started yelling at him and pounding on his window, “I wanna speak to your manager.” blah blah blah So he said, “I’m sorry but she is very busy trying to get the customers served.” and he walked away. So the lady was stuck in line, and wasn’t getting any food, so she continued to cause a mad ruckus outside in line, laying on the horn BEEEEEEEEEEEEP BEEEEPBEEPBEEEEEEEEEEEP. She started screaming out her window for the cars in front of her to get out of the way, and BEEEEEEEEPing at them. So finally she is the next car, and she is 2 inches away from the car in front of her as she BEEEEEEPS screams and drives out of drive thru, mad crazy woman.

Any day-I just love when you serve someone, and they go sit down for 5-10 minutes, and then  come back to the counter with their fries and say, “My fries are cold, can I have some warm ones.” or “My fries were only half filled can I have a whole one.” and you KNOW they are conning you, but you have to give them new fries, because the customer is always right, even if they are wrong. Or I love it, when we had the Monopoly® game pieces, we ran out of the cups with them on it, so we had to give them hash brown wrappers so they’d get their pieces. I had to put them on the tray, and stuff, and this woman who I KNEW I gave her pieces came up and said, “My friend got pieces but I didn’t.” so I HAD to give her more.